Thanks for your message. We apologize for any inconvenience we may have caused you.
As you are buying a digital product, when you download the item, you have taken ownership and we can not offer refunds because you have changed your mind or found a different Product you prefer, or other similar reasons.
For more about refund policy, please navigate to https://volthemes.com/faq/, under:
2. Account or Post-Sale Questions.
Regards,
Zeus
VT Support