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Reply To: Lycka upload failure – help needed to resolve

Joe — Sun, 23 Aug 2020 04:18:29 +0000

Thank you for contacting VolThemes today.

A common issue that can occur to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error means it has been uploaded incorrectly.

First, you need to unzip/extract the file ‘lycka-package-1.0.4-unzipme.zip’.

Once you unzip the file, make sure to upload lycka.zip through your WordPress admin section.

– Go to ‘Appearance > Themes’ section
– Click ‘Add New’ and select the ‘Upload Theme’ option
– Choose the lycka.zip file and press ‘Install Now.
– After uploading the theme, you must activate it. Navigate to the Appearance > Themes page to activate the lycka theme.

That’s it! You’re all set and ready to go ?

for more detail regarding this issue, please refer to: https://volthemes.com/kb/theme-is-missing-the-style-css-stylesheet-error/

If you need anything else in future, feel free to ask.

Regards,

Joe

Lycka upload failure – help needed to resolve

alloos — Sat, 22 Aug 2020 23:26:50 +0000

I need help resolving this upload error – see attached error message

Installing Theme from uploaded file: lycka-package-1.0.4-unzipme.zip
Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

outdated Woo Commerce files even after current theme update

shanissweets — Sat, 25 Aug 2018 01:22:49 +0000

I am getting this error even after updating to the current theme version. “Your theme (Lycka Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.”

Reply To: Centre featured image

Joe — Mon, 02 Jul 2018 03:13:11 +0000

Awesome..

You’re most welcome here 🙂

Reply To: Centre featured image

wimmin — Mon, 02 Jul 2018 02:54:48 +0000

Joe – thanks so much – worked perfectly! 😀

Reply To: Centre featured image

Joe — Mon, 02 Jul 2018 02:36:08 +0000

Hi @wimmin,

Thanks for getting in touch with VolThemes Support.

Ideally, the featured image with the width size 800px or above

To handle this, you can pasting custom css below to “Appearance >> Customize >> Additional CSS”

.post img {
  display: block;
  margin: 0 auto;
}

.post img {

display: block;

margin: 0 auto;

}

Let me know if this works for you.

Regards,

Joe
VT Support

Centre featured image

wimmin — Sat, 30 Jun 2018 05:14:38 +0000

How do I center the featured image please?
http://www.simplelifehousespouse.com

Reply To: Refund

zeus — Fri, 08 Dec 2017 02:02:22 +0000

Hi @nicklasseiderenni,

Thanks for your message. We apologize for any inconvenience we may have caused you.

As you are buying a digital product, when you download the item, you have taken ownership and we can not offer refunds because you have changed your mind or found a different Product you prefer, or other similar reasons.

For more about refund policy, please navigate to https://volthemes.com/faq/, under:
2. Account or Post-Sale Questions.

Regards,

Zeus
VT Support

Refund

nicklasseiderenni — Thu, 07 Dec 2017 22:14:59 +0000

What is your refund policy?

Bought the Lycka theme half an hour ago, and I’m not happy with it and wish for a refund.

Thank you.

Reply To:

Joe — Mon, 09 Oct 2017 05:40:09 +0000

Hi @brookes17,

Sorry for the trouble trying to log into your account. it sometimes happens with some user/browser.

after logged-in to support forum, please try to refresh/reload the page once again.
or please see detail here: https://volthemes.com/faqs/login-issues-cant-log-forums/

once you can create a new post, please copy and paste your ticket above so i can further assist you.

Regards,

Joe